Booking & Cancellation Policy

Dear Valued Client,

At V&K Body Sculpting Studio, we’re committed to delivering exceptional service in a calm, professional environment. To ensure fairness and consistency for all clients, please review the following policies:

Deposits

  • A 50% deposit is required to confirm your appointment.

  • This deposit secures your time and is applied toward your treatment total.

  • Deposits are non-refundable and non-transferable.

Rescheduling & Cancellations

  • We require 48 hours’ notice for any rescheduling or cancellations.

  • Changes made within 48 hours will result in forfeiture of your deposit.

  • Missed appointments or late cancellations cannot be credited or rescheduled.

Late Arrivals

  • Please arrive on time.

  • Arrivals more than 10 minutes late may result in cancellation and loss of deposit to avoid disruption to following clients.

Children & Guests

  • For safety and comfort, children are not permitted during appointments.

  • Please attend solo unless medically required to bring a support person (with prior notice).

Contraindications

  • If any medical contraindications apply on the day of treatment, the session cannot proceed, and your deposit will be forfeited.

  • This includes undisclosed health conditions, recent procedures, or pregnancy (where applicable).

  • A full consultation and screening are required before treatment begins.

Payment Methods

  • We accept [insert payment methods here — e.g., EFTPOS, bank transfer, credit card and afterpay.

  • Full payment is due at the time of service unless otherwise arranged.

Hygiene & Preparation

  • Please arrive freshly showered and avoid applying lotions or oils to treatment areas unless advised.

  • All equipment is sanitised between sessions to maintain clinical hygiene standards.

Client Conduct

  • We reserve the right to refuse service to anyone displaying inappropriate, aggressive, or disruptive behaviour.

  • Respectful communication and punctuality help us maintain a safe and welcoming space for all.

Pre-Appointment Pack

  • A Pre-Appointment Pack will be sent once your booking is confirmed.

  • Please review it carefully to ensure your session can proceed smoothly and safely.

No Exceptions

These policies are in place to protect your time, our team’s schedule, and the quality of care we provide. No exceptions will be made.

Thank you for your understanding and support. We look forward to helping you feel confident, sculpted, and empowered — the V&K way.